o2 international roaming
The following destinations form our O2 Travel Inclusive Zone: We cover roaming in our Europe Zone as part of our phone tariffs. This website uses cookies so that we can provide you with the best user experience possible. Order by midnight for free next working day delivery. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. Free data roaming in the EU Exclusively with O2 We cover roaming in our Europe Zone as part of our tariffs. However, it is possible to pick up French Network when in UK and the Irish Networks when youre still in Northern Ireland. The following shows the O2 out of plan rates within a few international destinations. These tariffs are not subject to our Roaming Limit of 25GB. But if your phone is displaying anything else besides O2-UK or BT Cellnet (On Some Older Phones), then you are Roaming on a Foreign Network and Roaming Charges will apply if Services are used. It's free to sign up and we'll only charge you for the days you actually use data while you're away. Find out more about roaming in our Europe Zone. you may see unexpected roaming charges in your My O2 account. And if you add a Bolt On in the UK, youll also be able to use it in our Europe Zone. If you have O2 Travel Inclusive Zone included in your tariff, then you'll get unlimited minutes, texts and data roaming in 27 destinations worldwide. At first you may see unexpected roaming charges in your My O2 account. Data usage is free under Unlimited IR Pack users however charged for customers using IR Rs.1101/Rs. Which destinations are covered by O2's free roaming policy? New Delhi, West Bengal AeroMobile services on selected flights to global destinations from its Dhaka hub, Connected flights will depart from Cathay Pacifics Hong Kong hub to destinations including Bangkok, Singapore, Osaka and other long-haul destinations, New Delhi EgyptAir offer AeroMobile services on selected flights to Europe, USA, Canada, South Africa and Asia, New Delhi, Bangalore, Chennai, Mumbai and more AeroMobile is available on over 300 flights every day, to and from Dubai, New Delhi, Bangalore, Chennai, Mumbai and more AeroMobile services are available on flights to and from Abu Dhabi. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. If you dont have Free Allowances, then you will be charged at your normal standard Rate of ringing the UK or Texting a UK Mobile number. These devices work similar to a WiFi router, but you can carry them wherever you want to go. If you have a Spend Cap, the price of this Bolt On will not be included within your Spend Cap. If this has happened to you and you think it might be a mistake, call 202 from your mobile or 0344 809 0202 from any other phone. In case that the service offered by O2 is not enough for you, here are some alternatives that you can use when traveling. Just select the best international roaming plans as per your need and connect with your loved ones anytime, from anywhere through unlimited international calling and SMS services, a superfast 4G network, and more at affordable rates. But, the main difference here is that we are talking about a SIM card that is digital, and it is known as eSIM. If you are planning to travel within the European zone, you wont have to worry about paying for the service because everything will be, well, free! However, they each cover different destinations. Youll still see roaming charges for usage that isnt included in your allowance, like calls to premium rate numbers. Please note, some WiFi hotspots in your chosen destination may require payment, so we recommend you enquire beforehand. If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2. You can find details of all of our standard roaming rates for Pay As You Go customers here. For the O2 Travel Inclusive Zone Bolt On and O2 Travel Bolt On, there is no fair usage policy on the amount of data you can use, however excessive usage may see your data speed temporarily restricted. Best Jio International Roaming Plans New Delhi AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalias hub airports Milan and Rome. Premium rate numbers, MMS and non-standard texts won't be included in the daily charge and will be billed at standard roaming rates. Best Mobile Networks for Roaming in 2023 | MoneySuperMarket Now, if you want to go somewhere else, theres no issue at all. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? What are mobile roaming and data roaming charges? 24.90: Zone 4: This zone includes a connection to networks and services of specific providers of international services of electronic communications. Jio offers you 5 IR pack options as per your usage need: Please note that benefits of Unlimited IR Packs are available only for select 22 countries and specific Partner Network in that country. However, download speed limits still apply when youre travelling to countries outside of Europe. So this is where Double Charges apply. And if youre going further afield, weve made it easier than ever to stay in touch with our O2 Travel Bolt On. Tariffs with more than 25GB of monthly data Both the O2 Travel bolt on and the Inclusive Zone bolt on need to be active to benefit from these allowances. Within Europe, the latest traffic management policy referred to in O2s terms and conditions states that download speeds abroad will be capped at 1Mbit/s during seasonal traffic peaks. Pay As You Go tariffs are not eligible for O2 Travel in our Inclusive Zone, so standard international roaming rates will apply. These tariffs are not subject to our Roaming Limit of 25GB. O2 offers only one method for people to activate the roaming service on their phones. In case that you dont know much about them, heres a brief introduction to them. What if I don't have the O2 Travel Inclusive Bolt On or am travelling outside the O2 Travel Inclusive Zone? If it's your voicemail greeting, press * and enter your PIN. If you joined on any other sim only tariff, you wont be eligible, even if you move to a higher tariff. If you go outside the European zone, you will have to pay 4.99 per day for the service. Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? Track your usage, check your bills, upgrade and more. Calls from the UK to O2 Travel destinations. Track your usage, check your bills, upgrade and more. Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. For customers on our current system, How does O2 Travel work? In Ireland its Three as o2 sold off the Irish business to them, you can roam on Eir Mobile and Vodafone IE You used to be able to find all roaming partners on the GSM Association website.. What if Im travelling outside the O2 Europe Zone? Our roaming charges have changed for Pay As You Go customers too. Get Unlimited minutes, texts and data roaming in our O2 Travel Inclusive Zone. You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). If you use up your 100MB allowance and want to get more data in the same day, you can text MORETRAVEL to 21300, to get another 100MB for 1.99. (This is why there is a delay sometimes in first switching on your mobile to you getting a signal and a Network Name). With the offer, youll get a daily allowance of 120 minutes, 120 texts and unlimited data. Text messages might be underrated, but people can see that they can be pretty useful if an emergency shows up. Terms apply. In such an event, well notify you, and charges will apply after two weeks. Please note some Wi-Fi hotspots in your chosen destination may require payment so we recommend you enquire beforehand. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. Using your phone abroad | Pay Monthly | Help & Support | O2 Just sign into My O2 and add the Bolt On to your account. You can use it if you're travelling to O2 Travel destinations - take a look below to see which destinations are covered. O2 Travel Inclusive Roaming is only available on selected eligible O2 Refresh tariffs, as well as sim only tariffs higher than 20GB (20GB excluded). That means O2 customers can still use their UK allowances in its 48 'Europe Zone' locations - all for no extra cost. If youre on a cruise ship, you wont be able to use mobile data. O2 has an International Bolt-on for 3 a month, enabling international calls to mobiles and landlines in 200 countries from 1p a minute, although that costs 3 a month. On O2's Pay As You Go plans, you'll have access to international roaming at no extra cost in 43 European . You can still use data if you reach our Roaming Limit, but youll be charged. To add a Data Roaming Bolt On: Once youve reached the limit of the Data Roaming Bolt On, your usage will stop. When data roaming is switched off, you'll still have the option to connect to local WiFi hotspots to get onto the internet. Broadband, mobiles, banking, insurance and energy utility comparison. The only thing that you will need to do is send a text message to 23336 with the text O2TRAVEL to activate the service, and thats basically everything that people must do to activate the service! Alternatively, you can purchase the Bolt On through My O2. You cannot roam within qualifying European countries for excessive or consecutive periods at a time. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. All tariff changes made on your flexible tariff will only take effect from your next bill date. If you add a Bolt On and dont use all the data before heading back to the UK, youll still be able to use it when you get home. Audio and video streaming optimisation are in use. You'll be charged our standard rates if you don't have any of our O2 Travel Bolt Ons. Alternatively, you can get the O2 Travel bolt on for 6 per day, which gives you unlimited data, 120 minutes and 120 texts in 104 international destinations outside the EU. Free EU Data Roaming | O2 O2 Travel Inclusive Zone Bolt-on is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB We also share information about your use of the website with social media, advertising and analytics partners. Both Bolt Ons give you 120 minutes, 120 texts and unlimited data per day. (You IMEI number of your phone is also sent to verify its not the Stolen / Missing Database as well), The Foreign Network will take details from your Sim card and go back to the International Centre and check if O2 has an agreement first to use the Network and then if the Sim card is activated to use the Roaming. O2's free roaming is intended for customers who are visiting any of the above countries for a short holiday or business trip. If you go over your total monthly data allowance in our Europe Zone, you'll need to add a Bolt On to keep using data - the options and cost are the same as if you were in the UK. O2 Roaming Partners | ISPreview UK Forum You can check your usage abroad at any time, without waiting for your next bill. If you are inside the European zone, then theres not much to worry about. Youll be able to make and receive calls for 3a minute, and send texts for 65p a text. O2: O2- CZ; Denmark: Hi3G: 3 DK; Germany: Telefonica: O2- de/ E-Plus; Indonesia: Hutchinson CP: 3; Ireland . So treat it as they are still in the UK. Accidental roaming occurs when you're in an area close to a national border and your phone picks up the network across the border. O2 | O2 Travel in our Inclusive Zone In up to 63 additional destinations, you can pay a flat rate of 4.99 per day for 120 minutes, 120 texts and unlimited data abroad. If you are interested in traveling around the world, chances are that you want to stay connected where you go. In case that this is an option that you find interesting, we recommend using the Holafly SIM card. Wherever you fancy going in our Europe Zone (48 destinations), youre free to call and text just like you would in the UK. Chances are that you have used a SIM card in the past, most of our cellphones work with one, and they are pretty common everywhere in the world. You must be a registered user to add a comment here. Will I be charged if I go over my allowance when roaming with O2? Incoming Calls are free under Unlimited IR Pack users but are charged for customers using IR Rs.1101/Rs.1201 Pack or IR Pay Go rates as per details provided below: Will I be charged for Data while on International Roaming? If you go over your Roaming Limit, it will cost you 3.50 per GB. Now, if you travel to other countries, you will have to pay to get cellular data. But, in case that you are traveling outside the European zone to other countries from the world, then you might come across different rates. Good news. Depending on where you travel to, you will be able to use your domestic plan regarding data, text messages, and phone calls. Once youve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. See our data Bolt Ons here. On most O2 price plans, its possible to use your mobile phone abroad when travelling to other countries. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). A) This was set by the EU Telecoms Parliament, that any EU Mobile Company must allow their users to allow incoming SMS for Free anywhere in the world. Well text you if youre getting close to the limit, and again if you reach it. Receiving calls and texts in our Europe Zone. Validity: 28 days. Typical roaming costs if you're visiting Mexico with a phone from the UK are: Vodafone: 6/day to use your own allowances. What other restrictions are there? If youre not eligible for O2 Travel Inclusive Zone, or you dont add the O2 Travel Bolt On, or youre roaming in one of our Zone 3 destinations, then youll need to add a Data Roaming Bolt On in My O2. Tariffs with 25GB or less of monthly data. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. The out of plan rate is typically expensive, and varies between countries. If you haven't registered yet, please register and log in. Which would cost you a total of 69.86 over your two-week holiday. Whether youre on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. When data roaming is switched off you'll still have the option to connect to local Wi-Fi hotspots to get onto the internet. Wherever you fancy going in our Europe Zone (40+ destinations), youre free to call, text and use data just like you would in the UK, subject to a roaming limit. O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. There are no subscription or monthly rentals for IR service. But, to be more specific, we will talk about the O2 roaming service. And for our Classic Pay As You Go tariffs, youll be charged in our Europe Zone in the same way as you would be at home. If you dont have O2 Travel Inclusive Zone, or the O2 Travel Bolt On, then you can add a Data Roaming Bolt On which allows you to choose from a capped data allowance of 100MB, 500MB or 1GB. We cover roaming in our Europe Zone as part of our tariffs. Sky Mobile. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. This doesn't happen often, and it's more common for calls made from countries with smaller networks. We have mentioned several times that O2 is available in the whole European continent, and thats right. Monetary Value can be used on International Roaming in select countries. If all comes back ok, then the Sim will receive instruction and you notice the Roaming Network Name shown on your phone. The daily charge will apply on a 24-hour cycle once the Bolt On is activated (based on the capital city of the country you're in) and won't be triggered by receiving calls or texts. This way if you lose the O2 network, your handset won't try to connect you to a different one. Yes, if you go over your allowance or Bolt On allowance, you will be charged the out of plan rate for the country you are in. The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On: Argentina Australia Botswana Canada Chile Colombia Costa Rica Ecuador El Salvador Greenland Guatemala Guinea Guyana Honduras Madagascar Mexico Myanmar New Zealand Nicaragua Panama Paraguay Peru Rwanda United States Uruguay Venezuela Yemen Using mobile data if youre on a cruise ship, however you will still be able to connect to the ships wifi. You'll only be charged on the days you use O2 Travel. You can find out more about which cookies we are using or switch them off in settings. O2 is one of the most famous services in the UK. If this happens, you may be charged as though you were roaming in the country across the border. If you cant use this feature yet, you can switch your data roaming off when you're abroad, as apps on your phone might connect to the internet to update or get information even when you're not using them. What are the benefits of IR 1101 pack vs IR PayGo Rates? This means you can use up to 25GB of your allowance at no extra cost- well text you if youre getting close to the limit, and again if you reach it. But, to be more exact, there are 48 different countries that people have the chance to visit using this service. O2 is one of the few networks to still offer inclusive roaming in 47 European destinations. Enter your O2 mobile number to see the most relevant help information for your account. Otherwise, we may charge you for using our services in our Europe Zone (excluding the UK). International Roaming usage charges will be applicable based on the location where you are travelling in, the roaming network used and the kind of usage (Outgoing Local, Call back to India, Outgoing International, Incoming Calls, SMS & Data). But dont worry, they arent as high as someone might expect. For customers on our new system. This website uses cookies. See our data Bolt Ons here. For customers with an O2 mobile broadband plan, the O2 Travel offer isnt currently available. Check how much itll cost to use your phone abroad. about rates and special international traveling offers with your wireless provider BEFORE you leave. But if you use all your UK data allowance when roaming outside in the UK, youll need to buy a data Bolt On if you want to keep using data. If you've already registered, please log in. Yes, you can tether to as many devices as you like when roaming with O2. Yes, all O2 customers can use their regular allowance for free with O2 Europe Zone, covering 48 European destinations. These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. A) When someone tries to contact you and you dont answer, the call is then passed back to the O2-UK voice mail as a return call, So you pay for the Return part of the call even though you didnt answer your Mobile. If you bought a 10GB 12 monthsimonly tariff, on or after 3 May 2018, youll be eligible for O2 Travel in our Inclusive Zone, when you moveto a 20 or above 12 month sim only tariff. Learn more about how Ken's Tech Tips is funded . This increases to 48 destinations on O2 Pay Monthly plans and to 75 destinations on selected Pay Monthly plans with more than 10GB of data per month. If you use your phone in a country outside of our Europe Zone, ournormal roaming chargeswill apply. Grab your phone and send the message O2TRAVEL to 23336, and that's it, the roaming will be activated on the device you just sent the message with! Or you could. . It will provide 120 minutes that are restored at the end of each day, and if you travel inside the European zone, you will have access to your local phone calls plan. Will I be charged for incoming calls while on International Roaming? You can also select the O2 Travel Inclusive Zone Bolt-on as your Extra if your O2 Refresh tariff is between 30GB and 89GB. But, the good news is that people can now use international SIM cards to stay connected, no matter where they go to. document.getElementById("comment").setAttribute( "id", "ae2f4de0882a669329ce04404a34dcf3" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Please try again. Need more data for your travels? See our terms. You don't want to end up in an airport queue on the first day of your vacation. With O2 Europe Zone, you can continue to roam for free and use your allowance within the EU. Available on Play Store and App Store for Android and Apple users respectively. What happens if I remove my data cap completely? When you buy through links on our site, we may earn an affiliate commission. You cannot buy the O2 Travel Inclusive Zone Bolt On if you are not eligible for free, however you can choose it as an O2 Extra with certain tariffs. You are still only calling their UK Mobile Number. In these places, you can pay 1.99/day for 100MB of data. A) Yes, even though you are calling a UK Mobile Number. This will be more than 150MB of general data or more than 50MB of streamed video or audio data (the assumed fair usage amounts) in a day. Roaming is when you are no longer on your home network. Click 'Check my number' in the orange box at the top of this page. There's no charge for receiving a message if you don't listen to it. O2 customers can use their allowances for free in these locations: Free roaming in destinations outside the EU/EEA, such as Guernsey, Isle of Man, Jersey, Monaco and Switzerland are also included for O2 customers on monthly contracts and business contracts. Your allowance resets every day at midnight local time. Take a look at our useful self-help guide. Whether youre on a Pay Monthly or Pay As You Go plan, find out how much youll be charged for international calls and texts. Subject to a Fair Usage Limit. Perfect for travelling outside Europe. You can get the O2 Travel Bolt On by texting O2TRAVEL to 23336. Incoming phone calls and text messages will also count towards your daily usage limit of 120 minutes and 120 texts. You can still use data if you reach our Roaming Limit, but youll be charged 3.50/GB. In this case, roaming services are the same in most cases. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. It gives you unlimited minutes, texts and data roaming in 27 destinations outside Europe. What you may not know is that when the phone is authorised to use the Roaming Network, It is given a temporary allocated foreign number of the country you are visiting. Therefore, they offer two plans for their clients. Some companies out there offer a service that most of us know as roaming, and thats precisely what we will be talking about today. Find out more by reading our Cookie Policy. If you have any other questions please ask and I will gladly try to answer them and will keep editing the 1st thread to make it easier for everyone to read. . 9 best data roaming plans for your trip to China | US Mobile Youll need to select the right allowances for your destination, which is split into Zones 1, 2 and 3. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Customers can choose an O2 Extra such as six months of Disney +, Amazon Music Unlimited or 12 months of Audible or Amazon Prime Video. More info can be found here https://www.o2.co.uk/international/travel-inclusive-zone Kudos O2-DE (O2 Germany) and O2-UK (O2 United Kingdom) are both Parts of the Telefonica Group, but this is all and is 2 Separate businesses. If you use our services outside the UK in our Europe Zone for 63 or more days in any four-month period, and you cannot demonstrate prevailing use and/or presence in the UK, this is likely to be deemed unfair.
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